Privacy Policy

Last Updated: 28-05-2025

This Privacy Policy outlines how Maxxtrue, a Division of Signze Healthcare (“we”, “us”, or “our”) collects, uses, and shares your personal information when you use our services, visit our website, make a purchase, or communicate with us (collectively, the “Services”).

Company Details:
Company Name: Maxxtrue, a Division of Signze Healthcare
Address: Shop No. 73, Ward No. 5, Village Juddi Kalan, Baddi Industrial Area, Baddi, Distt. Solan, Himachal Pradesh – 173205
Email: info@maxxtrue.com
Contact Person: Mr. Rampal

By using or accessing our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Last Updated” date.

2. Information We Collect

a. Information You Provide Directly

Contact Information: Name, address, phone number, email.
Order Details: Billing/shipping address, payment information.
Account Info: Username, password, security questions.
Shopping Activity: Items viewed, carted, or wishlisted.
Customer Support: Communications or inquiries submitted by you.

b. Information Collected Automatically

We collect certain data through cookies and similar technologies:

Device/Browser Data: IP address, browser type, device ID.
Usage Data: Pages visited, time spent, links clicked.

c. Information from Third Parties

We may receive information from:

Service providers (e.g., Shopify, payment gateways).
Advertising or analytics partners.
Logistics and shipping companies.

3. Use of Personal Information

We use your personal information for:

Order Fulfilment: Processing payments, shipping, and returns.
Account Management: Creating and maintaining your profile.
Marketing: Email, SMS, or postal promotions (opt-out available).
Security: Fraud detection, user authentication.
Support: Responding to queries or service requests.

4. Cookies and Tracking Technologies

We use cookies for site functionality, analytics, and personalised content. You can disable cookies via your browser, but this may limit functionality.

5. Sharing of Personal Information

We may share your data with:

Vendors/Service Providers: Payment processors, IT services, logistics.
Marketing Partners: For targeted advertising and analytics.
Legal Authorities: To comply with the law or enforce our rights.
Corporate Transactions: In case of a merger, acquisition, or reorganisation.

We do not sell your data or use sensitive personal information to infer characteristics.

6. User-Generated Content

If you post reviews or comments publicly, they may be visible to others. We are not responsible for the privacy of any information you make public.

7. Third-Party Websites

We are not responsible for the privacy practices or content of external websites linked from our Site. Please review their privacy policies separately.

8. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect their data. If you believe a child has provided us with personal data, please get in touch with us for deletion.

9. Data Security & Retention

We employ security measures to protect your information. However, no system is 100% secure. Data retention depends on business needs and legal obligations.

10. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

Access or know what data we hold.
Correct or delete your data.
Object to or restrict processing.
Withdraw consent.
Receive a copy of your data (data portability).

You can exercise these rights by contacting us at info@maxxtrue.com. We may verify your identity before processing requests.

11. International Data Transfers

Your information may be transferred outside your country, including to jurisdictions without equivalent data protection laws. Where applicable, we use standard contractual clauses or similar legal mechanisms to safeguard data transfers.

12. Complaints

For complaints or concerns regarding this Privacy Policy or our data practices, contact us using the information below. If unresolved, you may have the right to complain with your local data protection authority.

13. Contact Us

If you have questions, feedback, or requests regarding this Privacy Policy or how we handle your personal information, please contact:

Maxxtrue, Division of Signze Healthcare
Address: Shop No. 73, Ward No. 5, Village Juddi Kalan, Baddi Industrial Area, Baddi, Distt. Solan, Himachal Pradesh – 173205
Email: info@maxxtrue.com
Contact Person: Mr. Rampal